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Need assistance?


If you have questions or you encounter problems while using Villo! you can contact us:


Phone sans bord gauche


or +





Allée Verte 56 - 1000 Bruxelles


Or you can take a look at our FAQ.


Download here the

General Conditions

of Access and Use of the  Villo!

Rent a bike

Rent a bike

To hire a bike, make sure you have your subscriber card or your 1 Day or 7 Day ticket. Log on at the terminal using your subscriber card* or ticket, then.

1. The terminal.



Identify yourself at the terminal by using your card or ticket and type your PIN.

Select a bike by using the menu.

2. The bike stand



 Push the button to release the bike from the bike stands.


do you have a card



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