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Need assistance?


If you have questions or you encounter problems while using Villo! you can contact us:


Phone sans bord gauche


or +





Allée Verte 56 - 1000 Bruxelles


Or you can take a look at our FAQ.


Download here the

General Conditions

of Access and Use of the  Villo!

Returning a bike

Returning a bike

Attach the bike to a stand and wait for the beeps and the indicator light to confirm that the bike is properly locked in place.

returning a bike



1. Attaching the bike.

Attach the bike to a bike stand.

2. Make sure the bike is properly attached.

Wait for the beep and the green light:the bike is attached properly.


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