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Need assistance?


If you have questions or you encounter problems while using Villo! you can contact us:


Phone sans bord gauche


or +





Allée Verte 56 - 1000 Bruxelles


Or you can take a look at our FAQ.


Download here the

General Conditions

of Access and Use of the  Villo!

Advice for cycling in the city

When cycling in the city, be careful and make sure to respect the rules. Villo! provides a few tips on safe cycling.


Never udertake on the right of vehicles.


Watch out for doors of cars opening suddenly.


Do not carry a passenger. The bike was designed to carry one person only.


Be sure you remain visible to other road users when entering a cycle contraflow lane (indicated by a road sign).




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