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Need assistance?


If you have questions or you encounter problems while using Villo! you can contact us:


Phone sans bord gauche


or +





Allée Verte 56 - 1000 Bruxelles


Or you can take a look at our FAQ.


Download here the

General Conditions

of Access and Use of the  Villo!

Advice for riding the bike

Keep your reflexes sharp at all times when riding by bikes in the city. Villo! offers some advice.


For greater visibility at night, wear reflective clothing.

Adjust the bike's saddle height for greater comfort and stability.


Wear a bike helmet

Check the brakes, tyres and lights.

Use the anti-theft device if you make a short stop.


Adjust your speed to the weather conditions.


Adjust the saddle height




Using the anti-theft device





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