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If you have questions or you encounter problems while using Villo! you can contact us:


Phone sans bord gauche


or +





Allée Verte 56 - 1000 Bruxelles


Or you can take a look at our FAQ.


Download here the

General Conditions

of Access and Use of the  Villo!

Download the General Conditions of access and use of the Villo!

The subscription is renewed automatically at the end of the first year unless the customer gives the provider express notice of termination by post no later that one month prior to the anniversary date. The customer’s attention is drawn to the fact that the subscription will be automatically renewed on the price terms applicable at the time of renewal. Following automatic renewal, the customer may nevertheless terminate the subscription free of charge at any time on giving two months’ notice from the date of the provider receiving the letter of notice. Termination results in the closure of the client’s account and reimbursement of the unused period of subscription, after deduction of the two-month notice period.

 When your bank card expires, you will receive an e-mail inviting you to provide the number of your new card and its new expiry date (if this has changed).



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